In today’s complex and disruptive world, few things are as important to a brand’s success than customer experience (CX). But with customers having more choice and even greater expectations for positive experiences than ever before, delivering on it is sometimes easier said than done.
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Nancy Schulman
Nancy brings more than 25 years of experience on the agency and client sides, developing brands, identities, and digital communications for a range of organizations across technology, professional services, financial services, and not-for-profit.
Sullivan is a creative brand engagement agency in NYC that also behaves like a business consultancy. They help raise value propositions for complex brands through innovative experiential consumer interaction and content creation. They have approximately 50 employees and are an independent WBENC-certified woman-owned business. Sullivan has decades of experience serving clients across the technology, financial and professional services, not-for-profit and higher education, and lifestyle sectors.