For Gen Z, their path to adulthood has been shaped by immense uncertainty, concern, and change — requiring them to be flexible and adaptable as they find their footing. As a group they can be seen as thoughtful or fickle, collaborative or self-obsessed, humorous or righteous. This ability to embrace contradiction defines their uniqueness as a generation, but can be a puzzle for marketers. As Gen Z amasses spending power, knowing what influences their decision-making and gains their loyalty can be difficult to pin down. Here are six notable ways to relate to Gen Z and provide them unquestionable value.
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Elizabeth Probst
Elizabeth Probst is Brand Strategy Director at OKRP. Elizabeth oversees the strategy team in delivering research, insights, strategic leadership and creative partnership across clients, including Michaels and Ferrara. At OKRP, Elizabeth helps brands stay a step-ahead of their new and emerging audience segments with a collaborative approach marked by an emphasis on teamwork, intention, and rigor.